Our Team
We are a well-respected hotel management company with soul, vibrancy and a team of hospitality professionals who absolutely love what we do. We work with some of the very best hotels in the UK and internationally and we want to grow our exciting family even further.
Our clients work with us because of our personal approach, our extensive knowledge of hospitality and our results. It’s important to us to work in an ethical, professional yet fun environment with respect and family values always at our core, something that we actively encourage in the culture of all of our hotels. At head office we are currently a team of 12 in our various departments.
We have big hearts and open arms, as well as an incredible wealth of expertise across all aspects of hotel management.
Penny Brown
Chairman
For over 40 years Penny has been at the forefront of hotel management and innovation. She has an impressive International executive background with Raffles and Swissotels, and is a hugely-respected hotel and hospitality expert. Penny has extensive experience in undertaking projects both in the UK and Internationally and works collaboratively with our owners to achieve their individual visions for success. As the founder of Inntelligence in 2007 it is Penny’s dedication to our clients and to our values which makes us the company we are today. Penny manages the day to day running of the company and heads up each department.
Karen McIntyre
HR Director
Karen is our people’s person at Inntelligence and believes that our employees are our most valuable asset. We agree! She supports and guides our hotel owners and general managers through the ever changing landscape of HR – something that, when managed in the right way, is absolutely key to the success of any business. Karen is passionate about making sure that everyone at Inntelligence, and across all our hotels, feels supported, listened to and part of the family. Karen’s expertise and approachable nature means that our owners can be assured that they are doing the right thing.
Helen Blower
Operations Director
Helen is a calm leader who enjoys building stable and energetic teams. She has worked in boutique hospitality management for over 10 years and has worked with exciting brands like Malmaison, Hotel du Vin and Raithwaite. She has a strategic, open-minded approach to business, and following a spell in The City after graduation, found her true home in hotels. She thrives on finding innovative solutions to a business’s commercial needs. Food and beverage is really Helen’s enduring passion; the constant challenge of providing vibrancy alongside consistency. Helen works with our General Managers daily, as well as looking after forecasting and compliance.
Kati Latchford
Operations Director
Kati is an excellent operator, able to provide direction and support on both a practical level and a strategic level. She is originally from East Germany but studied for her BA and Masters in Hospitality in the UK. Her career progression followed traditional paths with well-known companies including Hilton, Sofitel and Thistle. More recently Kati worked for private hotel brands and has an excellent grasp of the challenges and opportunities faced by independent hotels. Kati’s specialism is Food and Beverage, and she has demonstrated very innovative creative flair in the concepts and projects undertaken. Although her focus is Food and Beverage, she is well versed in all management aspects and disciplines within hotels, has excellent organisational and analytical skills and is very results driven.
Anj Cameron
Brand and Marketing Director
Anj’s is our hotel brand geek. Her greatest passion seeing hotel businesses grow after creating and deploying a commercially considered brand. Having spent over 20 years in hotel commercial teams she is a highly experienced, board level professional with a hands-on approach. Joining us in 2016, her career has mainly been focused around independent, boutique hotels in need of rebranding, repositioning and growth, although Anj has also created commercially successful and visually celebrated brands from scratch. Having worked with Burgh Island, Hotel Du Vin and L&R Hotels amongst many others, Anj knows what it takes to create and deliver a successful brand experience. Specialising in brand and marketing strategy, Anj gets a real buzz from pulling the many strands of the commercial function together to ensure amazing results.